Do you pay for your energy via our billed service, rather than pre-payment service?
Ever heard of 'Billpay'? If not, now you have! ? ? (your life is going to get a whole lot easier)
Our Billpay cards are a simple way to make a payment towards your bill online. Read below for our FAQ's! ????????
What does it do?
BillPay cards are payment cards that allow you to pay off outstanding balances on your account.
Who can have a BillPay card?
All Domestic and Commercial customers who currently pay for their energy on receipt of a bill, or via direct debit. Customers who owe a balance on their account may also use a BillPay card to pay this off.
How is it different to a top-up card?
A top-up card adds credit to your smart meter for you to spend on energy, whereas a BillPay card allows you to make payments to reduce any outstanding balance on your account.
How long do the cards take to arrive?
Please allow 2 weeks for your BillPay card to arrive.
Payment methods and amounts