[PotNoodles]

Hello Utilita. 1st October the price on my meters have not changed. It was supposed to have dropped.

[Rebecca]

@PotNoodles Hi there! It will take affect from your next top-up ?

[PotNoodles]

Morning Rebecca. I've topped up last night but the rates are still the same.

[Rebecca]

@PotNoodles Hi there - can I confirm whether this is still the case?

[PotNoodles]

Yes.

Electric rate 1 at 53.090
Gas rate 1 at 23.79

???????No change

[PotNoodles]

Yes.

Electric rate 1 at 53.090
Gas rate 1 at 23.79

???????No change

[Rebecca]

Hi @PotNoodles

???????Can you private mail me your full address and your best contact number via the link in my signature so I can go and investigate this for you?

Where are you looking at to see this rate? (The app or your In Home Display?)

Thanks,
Rebecca